Frequently Asked Questions

Case Reporting | Class Attendance | Close & Social Contact | Facemask | The Environment | Hotline & Contact Point | Prevention & Precaution | Diagnostic Test for SARS | Sick Leave of Staff | Symptoms | Travel

Reference Information:


Case Reporting

Q: Are those rumours about an infected case in campus true?
A: The University appreciates the anxiety and uncertainty about SARS, and that is why it has taken many steps to ensure that the campus is as safe as it could be. The University has established a Task Force on SARS and we will seek to clarify situations as they arise. It would help if everyone in the University calls the hotline to report any possible or suspected case.
Q: How detailed will it be when the University reports a confirmed SARS cases?
A:

We concluded that in future cases, we will disclose the building if the case is a resident in the University premises, e.g. hostel, quarter, etc.Otherwise we will mention that the case is NOT living in Universitypremises.

It is up to the Department of Health or Government's policy to disclose theresidential district / area of all SARS cases.

So far, all the cases notified to the University are not residents of University premises. Our Task Force has issued a summary notice to allUniversity members.



Class Attendance

Q: Should I wear a face mask to class?
A:

Students are required to wear facemasks during all classes (lectures, tutorials, laboratories etc). Lecturers may insist on such measures at the beginning of each class and, as necessary, during the class. This will eliminate anxiety on the part of some students, who may feel uncomfortable about fellow students not wearing one. It is also a responsible practice when we are not sure who is infectious.

Surgical masks are available at: Faculty Offices, Office of Student Affairs, Halls, Student Union, Classroom Services Unit at UG07, and UG Floor, Knowles Building. Price: $0.6.

Guidelines for mask wearing is available on the HKU web site http://www.hku.hk/uhs/he/flu/facemask.htm

IMPORTANT: Even if you do wear a facemask, you should continue to maintain a high standard of personal hygiene for no mask can offer total protection.

Q: Is attendance at tutorials and class tests compulsory? Will I be marked as fail because of failure to attend?
A: Both individual students and individual staff have the right under the present circumstances to not go to or give classes. If the teachers insist on not giving a class, then it is up to them to make alternative arrangements for learning for the students. If students insist no not going to class (and, of course, this includes laboratory classes and tutorial classes), it is their responsibility to work out with the teachers what alternative work they need to don't make up for this. Under the present circumstances, Departments need to be flexible with regard to learning objectives and previous ways of delivering, and take into account when you set alternative work for the student in question.
Q: Does the announcement of suspension of all formal teaching classes from March 29, 2003 to April 6, 2003 from the Registrar affect research studies of individual or group of research postgraduate students?
A: The Registrar has advised that for RPG studies not conducted in the formal classroom setting, if both the student and the supervisor feel comfortable, the studies can continue as normal. Students are requested to consult their supervisors if they are in doubt. This is on the understanding that the students and the supervisors have not been in close contact with patients of SARS and they themselves do not have any symptoms of the SARS. The Graduate School core courses, however, will be suspended.


Close & Social Contact

Q: What should I do if I am a close contact of a SARS case
A:

You are a close contact if you live with, have cared for or closely worked with or have had direct contact with respiratory secretions and body fluids of a confirmed or suspected case of SARS

If you are a close contact:

  • Inform the Department of Health
  • Inform the Director of UHS or call hotline 6021 5290
  • Inform your department head / warden / faculty secretary as soon as possible and arrange appropriate sick leave
  • Do not go to work / classes / halls / social activities or visits
  • Follow the personal hygiene guidelines as listed in HKU web page http://www.hku.hk/uhs/he/flu/protection_eng.htm
  • Seek medical attention as soon as possible if there is onset of fever, chills, muscle pain with or without cough
  • Follow the specific advice from Department of Health and/or Director of UHS
Q: What should I do if I am a social contact of a suspected "SARS" case?
A:
  • Social contact means that you have not lived with, cared for or worked closely with a suspected or confirmed case of SARS, but you may have had brief social encounters with a suspected or confirmed case of SARS. This type of encounter is unlikely to be high risk.
  • Observe personal hygiene measures as listed in the HKU web page http://www.hku.hk/uhs/he/flu/protection_eng.htm
  • Seek medical attention if you develop symptoms of fever, chills,muscle pain with or without cough.


Facemask

Q: Should I wear a facemask to class?
A:

Students are required to wear facemasks during all classes (lectures, tutorials, laboratories etc). Lecturers may insist on such measures at the beginning of each class and, as necessary, during the class. This will eliminate anxiety on the part of some students, who may feel uncomfortable about fellow students not wearing one. It is also a responsible practice when we are not sure who is infectious.

Surgical masks are available at: Faculty Offices, Office of Student Affairs, Halls, Student Union, Classroom Services Unit at UG07, and UG Floor, Knowles Building. Price: $0.6.

Guidelines for mask wearing is available on the HKU web site http://www.hku.hk/uhs/he/flu/facemask.htm

IMPORTANT: Even if you do wear a facemask, you should continue to maintain a high standard of personal hygiene for no mask can offer total protection.

Q: Should I wear a facemask to work?
A:

UHS issues masks to departments at cost price. Individuals at greater risk are recommended to wear a mask at work i.e.

  • Medical staff, students and those working in the clinical environment
  • Front line staff who, in an indoor environment, deal with large numbers of people in close vicinity e.g. receptionists, counter staff
  • Lecturers lecturing at a close distance
  • Cleaning staff
  • Catering staff
  • People who have fever, cough, a cold or flu like symptoms
  • People who care for those with fever, possible or suspected SARS cases
  • People who are close contacts with suspected cases of SARS

Guidelines for mask wearing is available on the HKU web site http://www.hku.hk/uhs/he/flu/facemask.htm

Q: Which type of masks is good? How long should I wear a mask before disposing of it?
A:


The Environment

Q: Is it safe for me to speak to the microphone in the classrooms?
A: Members of the staff of the Classroom Services Unit have been sterilizing the microphones in all the Centrally Time Table Classroom with the Sterilizing Spray 'Virus Doctor', the manufacturer claims that the spray is effective for 30 days. However, for safety measure, the microphones are sterilized everyday and in between lectures if feasible. The wired and wireless microphones checked-out from Classroom Services loan counter are also sterilized every time after used.
Q: What is the best means of disinfection? Does spraying with air freshener help?
A:
  • As recommended by the Department of Health, use household bleach diluted 1:49 with water, then rinse with water and wipe dry.
  • Wipe all surfaces e.g. tabletop, door handles, telephones, lift buttons etc.
  • Spraying air freshener does not help.
Q: Are University public areas, including lecture theatres and canteens, safe for me to use?
A: The Estates Office of the University has tightened up the cleansing of public areas, lecture theatres, central facilities and furniture, air-conditioning and ventilation systems to be cleaned at regular intervals in accordance with recommended practices of the Department of Health. The air conditioning system is enhanced so as to maximise the provision of fresh air to the central air system. If a suspected case arises, extensive cleansing will be imposed. There is however no better protection than watching over your own personal hygiene and those around you.
Q: Should I go to restaurants, cinemas or other crowded place?
A:


Hotline & Contact Point

Q: What is the hotline for enquiry?
A:

The University Health Service maintains a 24-hour hotline 6021 5290 (or 2859 2507 during office hours) to answer any medical or general enquiries. The enquiries can also be sent by e-mail to uhealth@hkusua.hku.hk.

Media enquiries to individuals or departments should be referred to the External Relations Office (Tel: 2859 2600; E-mail: ero@reg.hku.hk).



Prevention & Precaution

Q: Any preventive measures recommended by the University?
A:

Build up good body immunity. Ensure a proper diet. Take regular exercise. Have adequate rest. Reduce stress. Avoid Smoking and Passive Smoking.

  • Maintain good personal hygiene. Cover nose and mouth when sneezing or coughing.
  • Keep hands clean: wash them frequently and thoroughly. Use liquid soap and dry hands thoroughly.
  • Do not rub eyes or nose.
  • Wash hands especially after contact with nasal secretions such as sneezing or coughing.
  • Do not share towels.
  • Use separate chopsticks or spoons for serving food.
  • Do not share eating utensils.
  • Help to keep the environment clean: cleanse your own office or room regularly and properly.
  • Maintain good indoor ventilation: open windows if possible.
  • Avoid visiting crowded places with poor ventilation.
  • If you develop fever (temp >= 38 degree celcius) for one day or more:(Most sufferers of SARS do not have cough, sneezing or runny nose at the early stage.)
    • Do not go to work or lectures
    • Consult your doctor promptly
    • Wear a mask to reduce the chance of spreading the infection to people around you
Q: Is it safe for me to speak to the microphone in the classrooms?
A: Members of the staff of the Classroom Services Unit have been sterilizing the microphones in all the Centrally Time Table Classroom with the Sterilizing Spray 'Virus Doctor', the manufacturer claims that the spray is effective for 30 days. However, for safety measure, the microphones are sterilized everyday and in between lectures if feasible. The wired and wireless microphones checked-out from Classroom Services loan counter are also sterilized every time after used.
Q: What is the best means of disinfection? Does spraying with air freshener help?
A:
  • As recommended by the Department of Health, use household bleach diluted 1:49 with water, then rinse with water and wipe dry.
  • Wipe all surfaces e.g. tabletop, door handles, telephones, lift buttons etc.
  • Spraying air freshener does not help.
Q: Are University public areas, including lecture theatres and canteens, safe for me to use?
A: The Estates Office of the University has tightened up the cleansing of public areas, lecture theatres, central facilities and furniture, air-conditioning and ventilation systems to be cleaned at regular intervals in accordance with recommended practices of the Department of Health. The air conditioning system is enhanced so as to maximise the provision of fresh air to the central air system. If a suspected case arises, extensive cleansing will be imposed. There is however no better protection than watching over your own personal hygiene and those around you.


Diagnostic Test for SARS

Q: Any diagnostic tests of SARS have been developed by the University?
A: http://www.hku.hk/facmed/faq.pdf


Sick Leave of Staff

Q: If I contract SARS, who should I notify?
A:

You should notify your Head of Department promptly. Sick leave will be granted according to the normal procedures. Your Head of Department will notify the Director of UHS who will undertake appropriate follow up action.

For details, please refer to http://www.hku.hk/local/uhs_he_flu/ap_university.htm

Q: If my family / household member contracts SARS should I notify the University?
A:

You should notify your Head of Department and the Director of UHS immediately for necessary action to follow, inclusive of the consideration of granting sick leave.

In the current SARS-related extraordinary circumstances, sick leave may be granted exceptionally by Head of Department on the recommendation of the Director of UHS.

Q: Should I go to work if I develop a cold, fever or cough?
A: You should consult a registered medical practitioner or the University Health Service for advice. Sick leave will be granted according to the normal procedures.


Symptoms

Q: If I develop a fever, what should I do?
A: First, try to measure your body temperature with a thermometer to check if (>37oC) fever is present. If you have a fever, you should see a doctor. You are advised to stay away from class or work. If the temperature does not come down even after medication, you should quickly return to your doctor for further consultation. In the event that you have chosen to use a doctor outside the University, it is still a responsible act to report your case to the department head. If you are a contact / close contact of a case of SARS, you should seek medical advice immediately if you have a fever.
Q: I have some cough, running nose. What should I do?
A:

Check your temperature. If there is NO fever,

  • You are most likely suffering from "common cold".
  • Get plenty of rest, take extra fluid.
  • Seek medical attention if your condition deteriorates or you develop fever.


Travel

Q: Should I travel to places outside Hong Kong? Is it safe to travel on a plane?
A:
  • There have been isolated cases of air travellers being infected by other passengers who are ill with this virus.
  • Keep up to date with current travel advice (which can change daily) via WHO and Department of Health websites, available in www.hku.hk.
  • Do not travel if you have symptoms of fever, chills, muscle pain with or without cough.
  • If you are a close contact with a suspected or confirmed case of SARS you should not travel for the recommended isolation period of 10 days.
Q: What if my travel plan for business is affected by the SARS, will insurance provide any compensation to me and/or the University?
A: Please refer to document about Travel Insurance

Reference Information:

Case Reporting | Class Attendance | Close & Social Contact | Facemask | The Environment | Hotline & Contact Point | Prevention & Precaution | Diagnostic Test for SARS | Sick Leave of Staff | Symptoms | Travel

 

(Updated May 15, 2003)